Business and onboarding

  • Identify the merchant entity, business model, operating jurisdictions, and responsible contacts.
  • Complete the KYB application and acquiring-bank underwriting process.
  • Select the acceptance channels and the product configuration for your customer journey.
  • Record merchant approval and the applicable production activation requirements.

Technical implementation

  • Receive sandbox credentials and the full integration reference from your Duoza integration manager.
  • Implement the documented authentication, message formats, outcome handling, retry, and duplicate controls.
  • Test successful, declined, interrupted, and applicable 3-D Secure payment journeys.
  • Record the reference version, channel configuration, and production access owner.

Operations and settlement

  • Set up the comparison of order records, Duoza payment reporting, and direct acquiring-bank settlement.
  • Record the settlement terms and reconciliation process in your operating guide.
  • Assign monitoring, dispute evidence, customer support, and escalation owners.
  • Include the product workflows for links, invoices, POS, or payouts used in your setup.

Security and launch readiness

Revisit this checklist when you add a channel, enter a new jurisdiction, or change your operating setup.

  • Review data flows, sensitive-data handling, access administration, and incident contacts.
  • Review the compliance documentation relevant to your integration and merchant obligations.
  • Complete the agreed readiness review with your Duoza integration manager.
  • Keep support contacts and change-management procedures available to your team.