From application to acceptance

Duoza supports merchant onboarding and know-your-business (KYB) preparation. Our acquiring bank partner reviews the application, underwrites the merchant, and makes the approval decision.

Your Duoza onboarding contact guides the application and coordinates the handoff into technical setup and operations.

01Merchant signs up
02Platform prepares KYB
03Bank reviews & approves
04Merchant starts processing
Final merchant acceptance remains with the acquiring bank.

Prepare your application

Identify the legal merchant entity, ownership, business model, sales channels, and operating jurisdictions. Prepare a clear description of what you sell and how customers pay.

Your onboarding package includes the document checklist and eligibility requirements for your business and acquiring arrangement. Submit sensitive information through the approved channels.

Acquiring-bank review

The bank assesses the merchant application and may request additional information as part of underwriting. Duoza helps coordinate responses and the next steps for platform setup.

Live processing starts after merchant approval and completion of the agreed activation requirements.

Prepare your team for launch

Bring the approved merchant entity, acceptance channels, integration owners, and support contacts into one launch record. Set up the workflows for reporting, settlement reconciliation, and dispute response.

Use the integration checklist to complete the readiness review with your Duoza integration manager.